1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website and the SymptoHub services. Personal data refers to any information that can be used to personally identify you.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Sascha Albrecht, NIGHTFROST Software, Marienburger Str. 41, 38642 Goslar, Germany, Tel.: +4953217469115, Email: contact@symptohub.eu. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.
2.1 When using our website for informational purposes only, we collect only the data that your browser transmits to our server (so-called “server log files”).
Processing is carried out in accordance with Art. 6(1)(f) GDPR. Our legitimate interest lies in ensuring the secure and stable operation of our website.
2.2 This website uses SSL or TLS encryption.
This website is hosted by a provider located within the European Union. A data processing agreement pursuant to Art. 28 GDPR has been concluded with the hosting provider. Personal data is processed exclusively on servers located within the European Union.
Certain features of SymptoHub may require the creation of a user account. During registration, we process the information you provide, in particular your email address and the credentials required for authentication.
The processing is carried out for the purpose of providing a user account, authentication, user rights management, and the secure use of our services. The legal basis is Art. 6(1)(b) GDPR.
Passwords are never stored in plain text and are processed exclusively in encrypted or hashed form.
Users may request the deletion of their user account or delete it themselves if such functionality is provided. Following deletion, personal data will be erased unless statutory retention obligations require otherwise.
To provide login and user account functionality, SymptoHub uses technically necessary cookies or comparable technologies for session management and authentication.
These technologies are required to recognize authenticated users, ensure account security, and enable access to protected areas.
No use is made of these technologies for analytics, tracking, or advertising purposes.
Processing is carried out on the basis of Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure and functional provision of our services.
When contacting us, personal data is processed solely for the purpose of handling your request.
You are entitled to the following rights in particular:
Personal data will be deleted as soon as it is no longer required for the purposes for which it was processed and no statutory retention obligations apply.
Our website contains links to external providers (e.g. PayPal, Patreon, Ko-fi). When clicking on such links, the privacy policies and terms of use of the respective providers apply. We have no influence over the processing of personal data by those providers.
If you subscribe to our newsletter, we use your email address exclusively for sending information about SymptoHub, new features, and relevant updates.
Subscription to our newsletter is carried out using the double opt-in procedure. This means that after registering, you will receive an email requesting confirmation of your subscription. Only after confirmation will you be added to the mailing list. This ensures that no one can subscribe using someone else's email address.
The legal basis for processing your data is your consent pursuant to Art. 6(1)(a) GDPR.
You may unsubscribe from the newsletter at any time using the unsubscribe link included in every email. After unsubscribing, your email address will be removed from our mailing list without undue delay unless statutory retention obligations require otherwise.
The data collected as part of the newsletter subscription process is used exclusively for this purpose and is not shared with third parties.